Preliminary market Engagement for Responsive Repairs and Empty Homes Service

Guinness Property (GP) is the Direct Labour Organisation for The Guinness Partnership Limited (TGPL). It provides repairs, maintenance and refurbishment works to TGPL's 70,000 homes. This market engagement seeks to inform the repairs and empty homes operating model and any arising outsourcing requirements. The purpose of the preliminary market engagement is: 1. To inform the decision on a delivery model that meets the quality, cost, risk management and responsiveness required by The Guinness Partnership to deliver high customer satisfaction based on the capabilities, geographical coverage and capacity of market participants. 2. To gather feedback from market participants on what would make these contracts desirable, run as smoothly as possible and enable contractors to deliver to agreed service levels. 3. To gather insight into current market trends and innovations Please note, the market engagement is for the following geographical areas: South West South East and Coast London East London West North West Yorkshire Nottinghamshire Derbyshire Lincolnshire Home Counties