Repairs and Maintenance Term Service Contract

INTRODUCTION Rushmoor Borough Council ('the Council') is inviting tenders from suitably experienced suppliers for delivery of a repairs & maintenance term service contract for requirements related to its property portfolio. PROPERTY PORTFOLIO The contract will cover the entirety of the Council's jurisdictional geographical area, which covers Aldershot, Farnborough and some surrounding areas. The commercial assets which the contract will service include for a theatre, council offices, pavilions, public conveniences, sports facilities plus several other building types. The Council currently owns 140 properties which range from retail units, sports pavilions, public toilets, community centres, industrial units, leisure centres, cemeteries, Crematoria and offices. However, many of the properties have full repairing leases with tenants. There are only 32 properties that the Council regularly maintains (see appendix B Rushmoor Property List 2026) and which will fall within the scope of this contract initially and which the Council's Property Services are responsible for managing. However, the properties which are covered within the scope of the contract will vary over time as properties become vacant, if tenants ask the Council to assist with works, new properties are developed / purchased or disposed of. SCOPE The contract will primarily cover the delivery of responsive repair services, ensuring timely and effective resolution of maintenance issues as they arise, typically up to £10,000 maximum repair value. Spend on response repair services varies per year but on average is approx. £200k (excluding VAT - all further figures also excluding VAT) per annum. The estimated non-binding per annum contract value for the contract including for core, non-core and optional works is estimated to be around £400,000 exc. VAT. Whilst the Council may add or remove sites from the contract as well as significantly alter sites, it cannot provide details of what these changes could entail and what may trigger such changes over the term of the contract. The Council is also therefore unable to provide any additional information on how such changes could positively or negatively impact the value of the contract over the base and extended term. The Contractor will be required to provide the following works in-house, rather than sub-contract (unless specifically agreed with the issuing officer of the Council) • general building works • general skills (gutter and roof clearances) • carpentry • brickwork • plumbing (incl. general hot & cold-water plumbing works; blockages) • decorations • minor external works (incl. infilling potholes; resetting paving slabs etc.) General Building Works/Multi-Trade Requirements - Core Tasks: Include roofing, guttering, painting and decorating. Brickwork, window repairs, replacement and glazing, carpentry, plumbing, plastering, emergency boarding and locksmithing. Minor electrical work such as installation of new fused spur or replacement of existing elements. Grounds Maintenance - to include weeding, pruning, fencing, gutter clearance, paving and tree trimming. General Building Works/ Multi-Trade Requirements - Non-Core Tasks: Include groundworks, path/pavement and minor road repairs, new installations and repairs to existing electrical installations and partial or full re-wiring of premises. Drainage, jetting and inspection, chamber repairs. Installation and repairs to Gas related elements to include the replacement and servicing of boilers. Installation and servicing for HVAC. Same Day Urgent Repairs: The contractor will be required to supply a same day urgent repair facility as well as the ability to undertake non urgent works within the prescribed timescale, as set out in the KPI document and under SLA requirements covered in this and relating documents. Project Works: In addition to this core provision, the contract will include the option to commission capital expenditure (CapEx) project works valued between £10,000 …