Road User Charging (RUC) - Detection & Enforcement Infrastructure (D&EI) Services
Transport for London
Description
To support current and future road infrastructure schemes aligned with the Mayor's Transport Strategy for London, TfL plans to award a contract to a single service provider to deliver the Detection and Enforcement Infrastructure (D&EI) Services. The primary function of the D&EI Services is to operate and maintain detection and enforcement infrastructure and technology that provides the required evidence for charging and enforcement of all Road User Charging (RUC) schemes. At the date of this Tender Notice, these schemes are: • Congestion Charge (CC); • Low Emission Zone (LEZ); • Ultra-Low Emission Zone (ULEZ); • Tunnel User Charging (TUC) (Silvertown and Blackwall Tunnels); and • Direct Vision Standards (DVS). The D&EI Services provide high-quality images and data for vehicles passing any of the approximate 4,400 ANPR cameras stationed at locations in Greater London (the "Outstations"). Vehicle records from the roadside are processed to produce accurate and secure evidential records which are then transferred to TfL's Business Operations system and to TfL and other Connected Parties (being other parties with whom TfL shares another form of evidential records or data), which use these records to initiate payment and enforcement processes and analyse vehicle journey times. TfL anticipates the D&EI Services will cover the following: Outstation Systems and Services - The primary function of the Outstation System is to detect moving vehicles in the Greater London area, capture images of the vehicles, read the vehicles registration plates and to send this data to the Instation and to Connected Parties for processing. The Outstation System comprises of a network of approximately 4,400 ANPR cameras and associated equipment, including mounting brackets, poles, cabinets, cabling and, at tunnel sites, radar detection units. The scope of the D&EI Services includes the management, support, maintenance and repair of the Outstation Systems. The scope will include the provision of new ANPR cameras where required to replace existing units that are vandalised, stolen, beyond economic repair or end of life, and for the installation of new Outstations. At the expiry of the current D&EI contract, there will be c.4,400 Outstation assets throughout the TfL RUC estate. TfL is not intending to replace all of these assets as part of transition to the new D&EI Services contract. Instead, to support the new service provider's delivery of the D&EI Services, TfL will put in place a standalone contract with the current D&EI service provider to cover certain OEM-level maintenance and support services for those elements of the existing Outstation assets which are proprietary in nature to that service provider. This will include: • firmware/software updates to maintain outstation performance and security; • ongoing access to a repair facility for legacy outstation hardware; • access to bespoke spare parts not available on the open market. Instation Systems and Services - The primary function of the Instation System is to process data collected by the Outstations, including some validation and filtering functions. This scope of services will include the design, supply, build and installation of an Instation System. The D&EI service provider will be required to support, maintain and operate the Instation System. The Instation System is also used for centralised management, configuration and monitoring of Outstations, as well as installing required Outstation firmware/software updates. Camera replacement programme - During the life of the contract, existing camera assets will need to be replaced from time to time. This may be carried out on an ad hoc basis or, at TfL's discretion, in accordance with a structured replacement programme. The D&EI contract will include camera replacement pricing. Given the likelihood of policy changes and developments, evolutions and other changes to the RUC schemes over the life of the D&EI contract, TfL may …
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Source: Find a Tender Service — UK Cabinet Office. Open Government Licence v3.0. Updated 12 October 2026.